BrainTradez
BrainTradez MVP
TRADE PROTECTION

Scam Prevention

Most marketplace scams rely on one thing: pulling you off-platform. TradeShield™ works when BrainTradez can verify the transaction. If you stay on-platform, you dramatically reduce your risk.

File a Dispute How it works Refunds & disputes

The #1 rule

Never pay off-platform. Not Cash App, not crypto, not “friends & family,” not gift cards. Off-platform payment removes verification and TradeShield™ protection.

The #2 rule

Keep transaction communication on BrainTradez. If a deal changes in Discord/DMs, it can’t be verified and won’t be protected.

The #3 rule

Document everything. Screenshots and proof of delivery/completion are what win disputes.

Common scam tactics (and how to beat them)

SCAM

“Pay me on Cash App / crypto for a discount”

Once you pay off-platform, you lose protection and verification.

Do this instead: Pay on BrainTradez. If they refuse, walk away.

SCAM

“Message me on Discord/Telegram”

Off-platform messaging makes disputes harder because transaction details can’t be verified.

Do this instead: Keep transaction communication on BrainTradez.

SCAM

“I delivered, you’re just doing it wrong”

Some scammers rely on confusion. They want you to wait until the dispute window expires.

Do this instead: Verify immediately and report issues within 24 hours.

SCAM

“Send me your login / give me full access first”

Never share private credentials unless the listing explicitly requires it and you understand the risk.

Do this instead: Use the minimum access required and follow the listing requirements exactly.

SCAM

Chargeback threats

Bad actors sometimes threaten a chargeback to force off-platform refunds or extra items.

Do this instead: Keep everything on BrainTradez and use the dispute process.

SCAM

“Too good to be true” pricing

Extremely low prices are often bait to rush you into skipping verification.

Do this instead: Take your time, review seller history, and stay protected.

File a Dispute Refunds & disputes

Protection checklist (buyers)

Protection checklist (sellers)

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