Buy and sell with confidence on BrainTradez. TradeShield™ is our built-in transaction protection system designed to keep buyers safe and sellers accountable.
TradeShield™ protects buyers by securing the transaction process on-platform and enforcing fair dispute rules. If a protected transaction doesn’t deliver as described, TradeShield™ gives you a clear path to resolution.
Buyers who want peace of mind, and legitimate sellers who want serious customers. TradeShield™ discourages scams, reduces chargebacks, and builds trust across the marketplace.
Protection applies when payment and communication stay on-platform. Off-platform deals can’t be enforced, so they aren’t protected.
Listings must be accurate. If the item delivered is missing, materially different, or not delivered, you may be eligible for protection.
If something goes wrong, you can open a dispute. BrainTradez reviews the details and applies the rules consistently.
TradeShield™ is built for fairness: follow the rules and document the issue, and you have a defined path to resolution.
TradeShield™ protection applies when:
Digital marketplaces attract bad actors when there are no consequences. TradeShield™ exists to reduce scams, protect buyers, and support legitimate sellers.
If you follow the rules, you’re protected.