BrainTradez MVP
TradeShield™ is the protection layer that keeps transactions enforceable. The rule is simple: stay on BrainTradez, follow the steps, and you’re covered.
A transaction is protected when payment and communication stay on BrainTradez and delivery happens within the allowed window. If there’s a problem, the dispute process applies.
TradeShield™ enforces clear outcomes: delivered as described, or the buyer can dispute within the window. Off-platform deals can’t be verified, so they aren’t protected.
Review the listing details, requirements, and delivery expectations before paying.
Protection applies when payment is completed on BrainTradez. Don’t pay via Cash App, crypto, or “friends & family.”
Keep all messages on BrainTradez so the transaction can be verified if a dispute is needed.
When the item is delivered, confirm it matches the listing. If there’s an issue, don’t wait.
If the item is missing or materially different, open a dispute within the dispute window and provide screenshots/receipts.
BrainTradez reviews the facts and applies the rules. If protection rules are met, the buyer may be eligible for a refund.
Be specific. Clear item details reduce disputes and increase buyer confidence.
Provide what was promised, within the expected timeframe. Keep proof of delivery/completion.
Don’t move buyers to Discord/Telegram/DMs. Off-platform communication removes verification and protection.
If a buyer opens a dispute, provide your proof and explanation quickly to keep the process moving.
Sellers are paid after the transaction is completed under TradeShield™ rules (delivery confirmed or dispute resolved).
