SUPPORT

Contact Support

Use the help widget (bottom corner) for the fastest support. If this relates to a protected transaction, you may need to open a dispute within 24 hours.

Open a Dispute TradeShield™ Safety rules

Include this info

Listing link (URL)
Order ID (if available)
Seller username
What happened + timeline
Screenshots / proof of delivery or completion

TradeShield™ reminder

Stay on-platform for payment and transaction communication
Disputes must be opened within 24 hours
Evidence decides outcomes

Need to report a scam?

If someone tries to move the deal off-platform, stop and report it immediately.

Scam prevention